What is scutwork?

by rcentor on December 4, 2008

 

From Wiktionary: tasks that are tedious and monotonous or trivial and menial, usually inherent in the operations of a larger project

Physicians in training complain about scutwork.  They use the term to describe anything that they would rather not do.  Scutwork changes over the years.  Back in the day, we complained of starting IVs, drawing blood and wheeling patients to radiology.  Most hospitals no longer have houseofficers perform these tasks.  We considered those tasks scutwork because one need not go to medical school to perform them.  I think the definition of scut has changed.  I received this comment this morning.

I am an intern. I would say 20-80% of my time day by day is spent doing paperwork and assorted scutwork. Some of it is medically useful (pt notes, informed consent, advanced directive stuff). Notes take up the majority of my time. We are not allowed to dictate inpatient notes (I have been told) at the main hospital, as it would overwhelm the transcription services, and a second training hospital offers no transcription services at all. There is plenty of room to train physicians in less hours without sacrificing medical competency.

Can anyone but a physician write progress notes or write orders?  If those tasks are scutwork, then you will be plagued by scut your entire career.  Notes are an essential part of medical care.  We must document what we plan and why.  Rarely are we the only physician caring for a patient. 

I have worked in university hospitals, VA hospitals and community hospitals.  None of the hospitals provide dictation services for daily notes.  Some provide dictation for admission notes, and almost all provide dictation for discharge notes.

Writing patient notes helps me provide better care.  As I write my note, I review all the available data and organize my thoughts.

Our intern probably spends more time writing notes because as an intern one has less experience.  Thus, notes take longer to write.  These tasks are essential in one’s development as a physician.

Now I do understand the frustration of being a December intern.  It is a difficult year.  But when July comes and you are a 2nd year resident, observe the new interns.  Then we will start to understand how much you learn during that stressful year.

As I said last week, you cannot develop expertise without enough experience – We we should not shortchange medical training

Expertise includes writing notes, talking with consultants, and even walking to radiology to review films with the radiologists.  I would not want an intern caring for me unless that intern had a resident and attending supervising them.  Few interns have enough experience.  Internship is a necessary step in the acquisition of expertise.  Most of the tasks that you label scutwork are tasks you wil perform your entire career.

 

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{ 5 comments… read them below or add one }

James December 4, 2008 at 7:59 pm

Now that most hospitals are adopting electronic medical records, note writing often takes almost no time at all. You just copy and paste the previous note – changes the vitals, update the medications and modify the plan.
Whether or not the hospital I would be working at had an electronic system was a huge factor in terms of which programs I ranked highly.

Bob December 5, 2008 at 10:48 pm

Great. EMR allows repeating turgid, long, devoid-of-content notes more efficiently. I much prefer a short extemporaneous note from a consultant to a 4 page tome of electronically generated drivel with all the boxes check for proper coding compliance. Bah!

alexa-blue December 6, 2008 at 11:10 am

I don’t think of notes as being scut, nor as something that should or can be delegated out. Note that I referred to “paperwork and scutwork,” as they are different things.

Any attempt to limit resident work hours further could not possibly be less of the same, but rather would require a massive restructuring of the typical resident day. So careful and innovative thought about to how to retain the high yield portions of residency while streamlining or eliminating the low yield portions is probably in order (of course, first these things need to be defined). My general sense is that Dr. Centor is something of an educational conservative (by intrinsic bias, at least, and certainly capable of overcoming that when confronted with a good argument), while I am a bit more on the progressive side of things.

So, anyways, I have a gut feeling that residency work hours could be reduced to 56 hours a week while at the same time increasing the skill level and expertise of the median residency graduate, and (more strongly) feel like the only possibly productive discussion on this matter is the one in which we all brainstorm ways to make that happen. I wonder if you (dear reader) agree.

I enjoy internship, even in December.

Family Med Resident December 7, 2008 at 12:30 pm

Notes are definitely not scutwork… in fact, I would say they’re my most important job, because they help me organize my thoughts. However, much of what I do *is* scutwork. A typical day for me on an inpatient floor involves answering the main telephone for the floor (because the secretary is on break or otherwise occupied, and I never know which call will be a specialist I paged or the lab with a panic value), calling specialists’ offices to beg for follow-up appointments that are in less than 3 months for people with acute illnesses, bringing stat specimens to the lab, transporting patients to important studies (yes we do have ancillary services to do this, but they frequently do not show up), giving patients cups for urine or stool samples, then checking in every 30 minutes to see if it’s been done, then putting labels on them and bringing them to the lab (it’s even worse if the patient is incontinent… I have to beg the nursing assistants to tell me when they’re going to change the patient so I can scoop up some stool).

I’ve actually found that I do less scutwork than I used to do as a med student, thanks to improved technology. I used to have to go to radiology, find the films I needed, then bring them to rounds for review. Now they are in the computer. In addition, our hospital scans inpatient hospital stay notes, so I no longer have to walk to medical records to try to find the paper chart to figure out what happened in the past. Even echos and sonos can be looked at on the computer and played back. I can easily tell whether a lab test has been drawn and if it’s in the lab pending. Our EMR has an easily accessible problem list; although not all use it, it’s vital in finding out what a patient’s acute issues are (a physician having written a one-liner such as: CAD, s/p CABG 2001, clean cath 2007 provides more useful information than most patients are able to provide, though of course you must confirm with the patient). I hope that technology will continue to decrease the amount of scut we need to do.

Jake May 14, 2010 at 7:54 pm

Face it medicine is nothing but scut work for Obama now.

If you go into medicine prepare to eat beans and franks!

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