Understanding retainer medicine

by rcentor on December 28, 2007

I continue my debate with Graham. If you read his post, he actually concedes most of my points – Graham responds #2

I will address two points. The first is perspective. I always take the physician perspective rather than the public health perspective. As a physician, I believe that my duty extends solely to my patients. Public health and public policy are not my concerns. I must provide the best care that I can to my patients. If we do not have enough physicians, then let the policy experts work out that problem. I am happy to make suggestions, but daily that is not my concern.

So I reject the public policy arguments against retainer medicine because of my perspective. I focus on understanding the growing success of the movement. If we understand the success, then we learn truths about the flaws of standard practice. While money contributes, I would argue that the main motivation comes from the misery of trying to see patients every 15 minutes when you really need 30 minutes. One can only dance that dance for a defined period until mental and emotional exhaustion occurs.

The second issue is the phrase Social justice.

Social justice refers to the concept of a society in which justice is achieved in every aspect of society, rather than merely the administration of law. The term can be amorphous and refer to sometimes self-contradictory values of justice. It is generally thought of as a society which affords individuals and groups fair treatment and a just share of the benefits of society. (Different proponents of social justice have developed different interpretations of what constitutes fair treatment and a just share.) It can also refer to the distribution of advantages and disadvantages within a society.

Social justice is both a philosophical problem and an important issue in politics, religion and civil society. Most individuals wish to live in a just society, but different political ideologies have different conceptions of what a ‘just society’ actually is. The term “social justice” is often employed by the political left to describe a society with a greater degree of economic egalitarianism, which may be achieved through progressive taxation, income redistribution, or property redistribution. The right wing also uses the term social justice, but generally believes that a just society is best achieved through the operation of a free market, which they believe provides equality of opportunity and promotes philanthropy and charity. Both right and left tend to agree on the importance of rule of law, human rights, and some form of a welfare safety net (though the left supports this latter element to a greater extent than the right).

Carrying for individual patients does not promote social justice, nor does starting a retainer practice negatively impact social justice. Physicians may purposely decide that they want to serve the under-served. That decision must come from ones individual philosophy. Social justice can only come from public policy. I do believe that the existence of retainer medicine is completely tangential to social justice.

We will likely always have levels of medical care, just as we have levels of food and shelter. Even in so-called communistic societies, everyone was not provided the same service. George Orwell probably said it best – “All animals are created equal, but some animals are more equal than others.” Many would argue that trying to provide the same level of food, shelter and medical care to all would lower the standard of care for all.

I urge all readers to look at the retainer movement carefully. Try to understand the reasons for its increasing success. Perhaps these entrepreneurs are simply providing patients what they desire. If that is true, we need policy wonks who can use this model to improve health care for all.

Living in the Deep South, we often say, “if it ain’t broke, don’t fix it.” Our current health care system is broken. Retainer medicine is one experiment aiming to fix it. Rather than attack it on moral grounds, learn from its success. Perhaps those lessons can help all patients in the future.

Thanks greatly to Graham for his careful and thoughtful comments. We always learn more when we debate serious issues. His commentary has helpful me examine my philosophical approach to this issue.

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{ 8 comments… read them below or add one }

ninguem December 28, 2007 at 10:56 am

Why is one economic model “ethical” and another is not?

It is “unethical” to run a retainer practice because someone may not be able to afford the retainer, or chooses not to pay the retainer, spending the funds on something else (cigarettes)? Why, then, is fee-for-service medicine “ethical”? Someone may not receive healthcare because he cannot pay the fee, or chooses to spend the funds on something else (cigarettes)?

Like your Hillel Talmud Shabbath 31a, on the side, all the rest is commentary. Is it ethical for a doctor to expect compensation for services rendered? If yes, the rest is commentary. Some may choose fee-for-service, some employed models, some retainer practices. Assuming services paid for are actually delivered. They are all ethical, or none are ethical.

Candace December 28, 2007 at 11:42 am

Comment above exactly what I was trying to say in the previous post. If retainer medicine is somehow an affront to social justice, then physicians can’t be compensated at all, except maybe in chickens and cotton.

All models, even academic indigent care with employment by the state, result in compensation to the physician. The issue at heart is whether physicians should be compensated for their work. I agree that there are no degrees of ethics.

Jason December 29, 2007 at 4:38 pm

I agree completely. It all ultimately comes down to the greatly debated question “Is healthcare a right or a privilege?” If it is considered a right then the single payor system can be argued. I personally think that a single payor medical system will be much like our “single player” financial system-the IRS. It will be a huge bureaucratic nightmare. I believe the result will be less interest in medicine by otherwise bright students and, ultimately, fewer physcians to treat the masses.

If it is a privilege then what makes a physician asking for payment any more unethical than Wal-Mart asking for payment for a loaf of bread and a gallon of milk? Isn’t food and water a basic need of people?

I believe that generally speaking physicians are charitable by nature. I don’t think a patient’s financial status in life matters to a physician as long as that physician can pay his or her bills at the end of the day. So, if the model is successful, DB is right in that there will likely be more students enter primary care and this type of practice and, as a result, physicians in this type of practice will see all kinds of patients.

I just know that personally it is discouraging to be a general internist in private practice at the age of forty looking for an alternate career if a solution to my chosen calling can’t be found. The system is definitely broken and in need of serious repair. This could certainly be a viable option.

hw December 30, 2007 at 8:51 pm

I always take the physician perspective rather than the public health perspective.

Why do you consider them separate? Personally, I think it’s this kind of attitude that has facilitated the growth of the insurance industry in the healthcare industry–letting the businessmen handle these integral aspects of medicine, which in the end do dictate the way medicine is practiced. It’s up to us to express how we need to practice, otherwise we’re just treated as if we’re another cog in the wheel.

And caring for patients does promote social justice, by playing our part in healing people. I don’t understand why it wouldn’t–the wikipedia extract does not contradict the two as far as I’m concerned.

Brian Stephens MD December 31, 2007 at 12:42 pm

Thanks DB for some really great post on this subject recently. Best I have seen in awhile from both sides of the argument.

I would like to add a thought….
Whether doctors will admit it or not, in the current system they have 2 goals.
1. How quickly can the patient be gotten in and gotten out of the office.
and
2. How to get paid by that patients insurance.

In a retainer system, the insurance company no longer plays a significant role in the payment of the services.
therefore, Doctors are directly responsible to the patient. NOT the insurance company.
so goes the quality of the service.

Andria January 1, 2008 at 12:31 am

Social justice refers to the concept of a society in which justice is achieved in every aspect of society, rather than merely the administration of law. The term can be amorphous and refer to sometimes self-contradictory values of justice. It is generally thought of as a society which affords individuals and groups fair treatment and a just share of the benefits of society. (Different proponents of social justice have developed different interpretations of what constitutes fair treatment and a just share.) It can also refer to the distribution of advantages and disadvantages within a society.Thanks for your valuable contribution!

Ernesto G January 2, 2008 at 10:20 am

DB-

I think part your response to graham regarding retainer medicine is lazy. You state you reject the public policy arguments against retainer medicine as you always take the perspective of the patient, yet you are more than happy to argue that retainer medicine may help save healthcare dollars, that retainer medicine is an experiment which we (both doctors, patients, soceity) can all learn from, and which can save internal medicine. This goes way beyond taking a perspective of sole duty to the patient. Also, rejecting an argument because you take a different perspective doesn’t make the argument less valid. In this particular case, your rejection of graham’s argument against the general applicabilility of retainer medicine because you takes a public health perspective means that you argument can only be valid certain situations– when there is no public. C’mon, you can do better.

Dr. Bob FP January 2, 2008 at 2:47 pm

DB, I also think you can’t ignore the public health perspective just because you only care about the patient. Part of the reason we’re in the mess we are in right now is that primary docs had their blinders on. They’ve kept seeing patients and ignored politics and where healthcare was headed for the last 10-20 years. They should have been more involved in the AMA & not let the specialists set up the reimbursment the way they have. (See Goodson’s JAMA article from November). I thinks it’s an Aristotle quote that goes something like – “Those who ignore politics consent to be governed by their inferiors.”

I also agree that in the current system, retainer medicine is the way to go. If I leave academics and go back to private practice I’ll be opening a retainer style practice. Would that create a shortage of primary care docs? Of course it would. But we’re already headed for a shortage because nobody wants to jump on the primary care hamster wheel style practice. Have you met a retainer style doc that is unhappy? I sure haven’t. They go on and on about how much they love their job & most of them are compensated better as well. If med students started seeing & talking to these guys, they would start going back into primary care again and we wouldn’t have shortage to worry about.

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