This post is stimulated by KevinMD – Obvious news of the day: ERs are overwhelmed
Argue about the sense of this if you must, but hey, I just tell it like it is.
The solution? Fix primary care access and reform the malpractice system. These two issues are direct causes of the ER crisis and their resolution will go a long way to healing the broken system.
From the comments to his piece:
I left primary care two months ago for a hospitalist position. When I left the office was down to 2.5 PCPs, down from 7 PCPs that we had 8 months ago. I work less for more money and deal with a lot less aggravation. The docs leaving primary care aren’t just a trickle here…it’s a regular waterfall.
The only thing that will improve ER presentations (particularly inappropriate presentations) is an adequate primary care system. I don’t mean simply more primary care physicians – I mean a better SYSTEM In the US there is not a systematic, government supported, widespread, integrated primary care system (perhas in rural areas it comes close, but even then its undermined by state and federal policy) More ER’s and specialists overall dont increase population longevity – primary care does. Look at work of Barbara Starfield et al for more info
The ACP has spoken loudly on this issue – Reforming Primary Care: A Comprehensive Strategy From the American College of Physicians
According to the American College of Physicians (ACP), the healthcare system in this country is threatened with an ominous future. Without prompt and significant changes in the way that healthcare is organized, financed, and taught in this country, the “collapse” of primary care is imminent. What will remain in its place is an increasingly fragmented jumble of poorly coordinated subspecialized services, even higher costs for even lower quality of care, reduced access, rising inefficiency, and more patient dissatisfaction.
These 2 issues, overwhelmed ERs and primary care in crisis are tightly linked and represent the externalities of a flawed payment system. Medical students and residents choose careers based on many parameters, but two very important parameters are lifestyle and income.
I love internal medicine. I cannot imagine doing any other specialty in medicine. If I were graduating from my residency today, I would likely become a hospitalist.
During my career I have had an active outpatient practice and done frequent inpatient attending. I enjoy both activities, and believe them complementary. However, in 2006 the daily frustration of outpatient practice is quickly becoming unbearable.
The problem is part money, part pace of activity (related to the inadequate payment system) and part the lack of status within the medical establishment. The visit based reimbursement system currently greatly undervalues the delivery of complex comprehensive care – but more so in the outpatient setting than in the inpatient setting. Thus, physicians must cut corners to maintain salaries.
As more physicians leave outpatient generalist practice, the demands on the remaining practitioners is becoming overwhelming. Some physicians opt out of the standards reimbursement system and adopt a retainer medicine practice – which allows them to practice in a more desirable style.
Unfortunately, we have an unexpanding pie. To solve the generalist problem, we will have to negatively impact incomes for many subspecialists and other specialties. I believe this is morally defensible, as the gap between generalist physicians and other specialties has reached an alltime high – and is much worse in the US than in other countries.
I believe (and I know many subspecialists and specialists outside of internal medicine would take exception) that we general internists and family physicians are the most important physicians to insure the health care of our population. If we do not have a base of physicians who can care for the entire patient, then too many patients will get substandard care. Too many cooks do spoil the broth!
Few politicians ever consider the externalities of our payment system. They focus on the bottom line. They do not understand the implications of our current reimbursement.
Perhaps we need a worse primary care crisis to get everyone’s attention. I believe things are bad enough right now.
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13 Responses to Primary care in crisis, ERs are overwhelmed, externalities ignored
lakecityMD
June 15th, 2006 at 8:49 am
I think many solutions exist but the simplest would be to divorce primary care from the entanglements of insurance companies and simply do what every other professional does. See a patient, charge a fee to the customer/patient, and get paid by the patient. 85%-90% of primary care is routine office based visits, so the charges are the same or lower than that of what electricians, plumbers, lawyers charge.
The expensive stuff (high end diganostics, hospital stays, non generic meds, could still be payed for by insurance companies).
The other thing to do is to make primary care training easier to acheive..and allow those doc’s whose inclinations are to focus on prevention..to do just that. If the doc’s wan’t more training and management in management of acute or severe chronic illness, then they could do added trainnig in areas of interest. Either way, the fact that ER’s are swamped by routine primary care issues , coupled with the lack of interest of med students to choose primary care, couple with a endless beuracracy of business and legal dictates means that the end of primary care is already here.
what do I know? Well its been about one year since I closed my primary care practice (11 years in beuracratic hell) and I have retooled as a hospitalist. I am very glad that I made this move.
BC
June 15th, 2006 at 9:35 am
Two things on this.
First, I wonder what the docs think about the recent trend toward opening clinics in retail stores like Wal-Mart, Target, CVS, Walgreens, etc. staffed primarily by nurse practioners but, in some cases, by doctors with posted and transparent pricing for a limited array of services.
Second, would it make sense to more fully utilize and increase the supply of nurse practioners who, presumably, could handle many routine primary care issues while recognizing those they cannot handle and refer those to a doctor?
The education and training it takes to become a nurse practioners is roughly similar to that required for a pharmacist. Presumably, the compensation is (or should be) similar which, in any case, is materially less than a doctor (rightly) commands.
Roy M. Poses MD
June 15th, 2006 at 1:41 pm
You suggested that any additional money put into primary care would have to come out of the funding for specialist care. Why?
Physician and clinical services amount to only about one-fifth the (approximately $1.9 trillion a year) cost of health care. (See this data from CMS: http://www.cms.hhs.gov/NationalHealthExpendData/downloads/PieChartSourcesExpenditures2004.pdf)
Why should the other four-fifths of funding remain sacred?
rcentor
June 15th, 2006 at 1:54 pm
Roy,
The physician piece of the pie is being held constant. I agree that this does not fit into your logical view of the world, but we are talking about Congressional funding and CMS. Logic occasionally provides suggestsions.
Thus, to answer your question, that is how the process works.
Dr. Bob (not DB)
June 15th, 2006 at 5:15 pm
Defiinitely agree with DB’s comments. Practiced rural FP with my wife for 5 years & got fed up with being extremely busy & poorly paid (I think I made quite a bit less than our local optometrists, dentists, & vets who were cash up front, which is part of the problem with medicine). I now teach at an FP residency program. Same income, but fewer hassles. I love what I do, but the system is killing us.
I think there are 2 possible solutions:
1. Govt controls a lot of the reimbursement, just shift part of the payment pie back to primary care & decrease the amount of paperwork. But, the pie won’t shift because of subspecialist’s/AMA preventing that and the government just adds another layer of hassles & paperwork every 2-3 years (HIPAA, EMTALA, OSHA, etc.).
2. Go back to cash up front & get out of the insurance business. That’s why dentists, optometrists, vets, etc. make more than primary care docs. Patients won’t like it because they seem to think health insurance should pay for absolutely everything. It should work more like other insurance & only pay for the catastrophic things. E.g., you expect car insurance to pay for your accidents, but not your oil changes.
NP’s aren’t the solution because primary care and chronic care are not near as easy as you think. Many FP’s & internists will tell you that they still wish they had more training for what they do even after 3 years of residency. Like the saying goes, you can’t diagnose it if you don’t know what it is. Patients & diseases don’t always follow the textbook and there are always lots of complicating variables.
I suspect one of 2 things will happen in the next 5 years. Either govt will wake up & start a universal health care system with basic primary care coverage, or primary care will abandon the current system & go back to the cash up front practice of the old days.
pj
June 15th, 2006 at 7:27 pm
cash up front may likely be the result of this… as demand is far exceeding the supply of primary care physicians in most areas.
as the number of uninsured is growing by the millions annually, a low cost cash only primary care office will proabably do fine.
If you look at the overhead costs associated with insurance companies ( computer based billing systems, annual software licences, hired employees to type in the data and review the denied claims, office manager to keep up with contract changes by HMO’s and PPO’s and endless medicare rules…. if you take cash only certainly the the numbers of patients.day seen might decrease by half, but so will the overhead expenses.
joe blow
June 15th, 2006 at 9:37 pm
Unfortunatley for doctors, the government has at least 2 trump cards that will prevent primary care doctors from getting paid more:
1) Allow foreign doctors to flood the country. There are literally millions of them waiting and the govt can just let them all in if the american docs start dropping out of primary care
2) Continue to allow NPs to do primary care medical jobs. NPs already have full autonomy in many states and can script meds, order lab tests, and do exactly the same diagnosis/treatment that primary care doctors do. The government will use this and expand their scope of practice even further.
dj
June 15th, 2006 at 11:50 pm
PCP’s are underpaid. But don’t forget…specialist stay in training 1,2,3,4,5 years longer.
The system is broke….but government will likely make it worse.
Steve Lucas
June 16th, 2006 at 6:45 am
Just a minor point on the insurance. Medical insurance is often the second largest payment a family makes per month after housing. Families want insurance to take care of everything because they have already invested so much of the family income in a system that does not even recognize their contribution.
Steve Lucas
none
June 16th, 2006 at 6:54 pm
Steve,
Any data on that?
pj
June 16th, 2006 at 8:08 pm
true enough health care is expensive as is the electric bill, taxes, phone/cable bill, gas bill, food bill, etc….that’s why I think primary care would be better as a cash only enterprise where fee were posted up front and the consumer can decide if they wan’t to spend their dollars on a primary care visit or some other need. It works in all other aspects of the market economy so why not with office based primary care ?
Steve Lucas
June 17th, 2006 at 5:46 am
none,
I could look for some hard numbers. Insurance cost is a common topic with my friends, often health insurance is costing them over $400 per month plus co-pays for a family plan. My wife is a state employee and under one retirement plan insurance will cost $800 per month plus co-pays.
pj has a point. My last physical cost $400 in co-pays and found nothing wrong. My former doctor’s solution was to do the whole thing over again. A little cost transparency would help.
The Nittany Turkey
June 17th, 2006 at 12:20 pm
Steve’s point is well taken. I pay $975/mo. for an individual PPO plan (I’m self-employed), but my money does little talking for me in this screwed-up third-party payer system.
In shopping for a PCP recently, I found that even getting an appointment was a struggle. One practice told me they could see me in a couple of weeks, UNLESS I WANTED TO SEE THE MD, in which case it would be five months. (The two weeks entailed seeing a PA.) I eventually booked with a practice that offered me a real MD, but still required a month lead time. At that appointment, after briefly seeing the internist, they took blood–it required a FULL MONTH to get the results back. They also scheduled a physical exam, which required five months lead time. So, obviously, the PCP shortage has hit us hard here.
I would go for retainer medicine in an instant, were it to be made available in this area. Alas, its acceptance has been slow in this state, where “social engineers” claim that it unfairly skews good health care toward those who can afford it. (Cadillacs for all; buses are discriminatory.)
Short of retainer medicine, from a disenfranchised consumer’s perspective, it would be wonderful if primary care practices could return to the fee-for-service system that seemed to work quite well when I was a lad. I hope that the optimism expressed here in this thread about the potential return of primary care to that type of payment system is not misplaced.
–TNT