Listen to Moof comment on the hospitalist movement

by rcentor on February 3, 2006

While this resides in the comments section, I believe the message is so valuable that it also belongs in the main area of the blog. Thanks greatly for your thoughts Moof

I’ve been trying to not comment on this post, but I just can’t help myself. A few months ago, I wrote to another hospitalist blogger about my thoughts on this issue.

Although I can understand the practical advantages of the “hospitalist” movement, as a patient, I’m not at all fond of it.

When someone is at their sickest, more than likely a bit frightened … is exactly when they most want to feel that they are in the hands of the person they’ve so carefully chosen for themselves as their primary care physician. They’ve developed a working relationship with their physician, and share a mutual trust and understanding – this has taken time and effort.

Being in a hospital, under the control of other people, sick, in pain, frightened, and then having to open up and be candid with someone you’ve never seen before, and trust that person completely … is a real challenge for some of us.

Our local hospital has led the way in our area – there are a half dozen hospitalists, almost all of them are foreign, and I can barely understand them when they talk.

Ever since I realized that my own physician would no longer see me when I’m admitted, I’ve stopped seeing him. The entire idea is just too threatening to me. I’ve been told that all of the physicians at my hospital are doing the same thing now, and so I’ve been considering going to a different hopsital – nearly 20 miles away … and perhaps trying to find a PCP down in that area instead … except that I have feeling that the “hospitalist” model is going to spread to all of the local hospitals now that it’s begun, so it may not be worthwhile to bother.

I believe that, under circumstances when it’s possible, patients should be given an option of whether they will accept the care of a hospitalist over their own PCP, since the patient is fully half of the equation in the physician/patient working relationship. You might be surprised how many opt out of being cared for by hospitalists when given a choice.

I feel strongly enough about this subject that I will simply not see a PCP again … since when I need him most, I now know I’m going to end up with a stranger anyway. Over the last year or more, I’ve discovered that I’m not the only one who feels that way. Most of us haven’t said anything to our physicians, we’ve just stopped seeing them.

The hospitalist model would be fine – if it were optional, not only from a physician’s perspective, but also from a patient’s perspective. It’s great for those who don’t have a PCP, or with a PCP who is on vacation … or to deal with inpatient emergencies when the PCP can’t be there. Otherwise – the patients also need to be allowed to make a choice.

In my opinion, this is just another thrust toward the depersonalization of medicine from the patient’s perspective, and it will help widen the gap in the patient/physician partnership. Continuity is destroyed, communication falters …

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{ 8 comments… read them below or add one }

AKS February 3, 2006 at 2:27 pm

I am a neuroradiologist at a busy suburban hospital. I get a wonderful lateral view of health care at my hospital. I can tell you which doctors are good, which are top notch (the ones I send my family to), and which are in neither category.
We have some excellent internists and surgeons. Unfortunately, the hospitalists are a notch below, although with a few bright exceptions.
Why did this happen? Try looking at the most powerful motivator, money. What is the reimbursement for inpatient care? Certainly not in the league with surgical fees, outpatient visits, cardiac testing, or endoscopy fees.
If there were a groundswell of support to have internists and surgical specialists provide hospital care to their own patients, and not farm it out to hospitalists (or even PA’s), this could be done with regulations, evil as they are. Increase the fee for inpatient care (unlikely to happen in this cost-cutting age), or tie the fees for more expensive procedures to the admnistration of inpatient care. I don’t know exactly how to implement this.
I will say that most family docs are far removed from providing inpatient care, but then, by the time the patient is in hospital, usually a specialist is on board.
By the way, we don’t see any pediatric hospitalists, do we. ALL of the local pediatricians provide inpatient care to their patients when the rare hospitalizations occur. and they seem good at it. Appropriate specialists are consulted, such as pulmonologists or surgeons, but you always see the pediatrician follow the patient, as well. What a great relief for the parents.

CMS February 3, 2006 at 3:46 pm

I agree that a hospitalist is not my first choice of who will see me in the hospital. I am an RN and appreciate the hospitalists for what they do for nursing staff and the primary MD’s. However, I had a small stroke and was in the hospital overnight and had this person, who was at best impersonal and in a great hurry, deal with me and he was not a great help to me at all “see your primary when you leave”. No referral to neurologist, no referral to Physical therapy,and after I asked, he offered a OT referral. (I could not handle my fork with my right hand.) I felt he was very dismissive of what for me was a traumatic event. I have permanent disability, an went through a period of severe depression which is very common. It would have been nice to have his perspective on what I could expect. Instead, in his d/c summary he wrote that I was very anxious. Well, after 3 mds, 2 ers and 38 hours after my stroke, someone finally believed me that I was having a stroke (when they were able to see the actual damage on a head CT….). I think he would have been anxious too!

primary care doc February 3, 2006 at 6:45 pm

why are hospitalists becoming so common?

it is the same reason why physicians choose not to work in primary care.

it is economics.

did you know that the large majority of hospitalist were working as primary care docs
but quit outpatient care due to the frustration of having to see people on a 10 minute allotment?

hospitalists are paid much more per hour than primary care docs are. so why the surprise?

did you know that there is a huge drop in the numbers of doc’s training to become primary care docs?

why? economics.

it is the same reason why doc’s choose to become specialists such as Gastroenterologists, cardiologists, pulmonologists, radiologists,dermatologists etc….

no mystery here.

Dr. Kranky February 3, 2006 at 7:30 pm

With respect to the first comment by AKS: I have a good deal of experience working with PEDIATRIC hospitalists. I can assure you they are alive and well. Based on my interactions with both adult and pediatric hospitalists, I have to say that I am much more satisfied with the care rendered to my pediatric patients. I find the hospital based internists all too ready to hand off responsibility for the patient to whoever is the easiet target. The pediatricians on the other hand take a great deal of pride in owning their little patients and championing their cause to any and all specialists they call in to assist in the management of these children. This discrepancy has not been explained away to my satisfaction. This has been my admittedly limited experience in two large community hospitals over the course of some 15 years. My observations may not hold true in other settings.

V February 3, 2006 at 7:34 pm

About a decade ago, when they introduced the hospitalist concept into our group, it was optional. I was vehemently against participating, feeling that it would interfere with my relationship with my patients. I feared that I would lose something w/o directly experienceing the admissions. And, in many cases, I was proved right.

However, when faced with the strong possibility of a third miscarriage in little over a year, I abdicated. My patients were important, but so was my unborn child. Shortly thereafter, the HMOs with which we worked made it mandatory, for the HMO patients at least. We had some say (but not a lot) over the choice of hospitalist. For the patients not governed by those HMOs, we cobbled together various constellatins of coverage. Some were in house docs, taking a week off to round in the hospital. That was usually good, albiet uneven. For a while, we had a hospitalist who took loving care of my patients. She treated them so well, that my patients fell in love with her. She was quoted from the altar at the funeral of one of my patients. But, she burned out. It is very hard to find someone who takes the care of my patients as I would.

So why don’t I sign up to be a hospitalist? Because a) I value my office practice & my patients and b) I have a husband & small kids and they need me too. And, sad to say, I’ve gotten rusty. Hospital care is something you have to practice to remain sharp at, same as any other job. When you don’t use those muscles for a few years, you are not as efficient and constantly fearful that you’ve forgotten something.

To make this work welll, there has to be some communication between the in-house & out-house docs. I try to see my folks while in the hospial, to at least reassure them that I’m in the loop. And they are reassured that I’m in on it. It has worked to my satisfaction, when the hospitalist calls me daily & we work as a team. It fails dismally when the hosptalist doesn’t bother to call & gives only the bare-bones info.

It is not perfect. But, boy is it the fashoinable thing to do!!!!

Wm H February 3, 2006 at 10:38 pm

“almost all of them are foreign, and I can barely understand them when they talk.” Moof, this is why I stopped going to the Vetrans Hospital for care. The VA budget cuts have driven away most good physician, I have chosen to do without health care rather then beg for medication with someone I can not understand and who obviously has no interest in providing Military Vetrans with treatment.

Anne, NREMT-P February 5, 2006 at 8:59 am

Wm H-

I’m a little surprised to hear you say that, most people I know have been very happy with the improvements made by VA over the last several years. How long had it been since you went there?

cp July 24, 2006 at 12:44 am

I am a hospitalist, i’ve been in this profession for almost a decade so I believe I can give an accurate insight to this discussion.
Why are less PCPs seeing patients in the hospital? I agree its partially economics, the time spent seeing just a few patients in the hospital takes alot of precious time away from the office. Its more efficient, less stressful and profitable to hand off your hospitalized patients and squeeze a few more appointments in. Is this such a bad thing? These days patients are not admitted to the hospital unless they are very sick. (Its simply too expensive.) Thus the hospitalized patient usually requires someone to be available at any moment in case they have an emergency. Primary care physicians can’t just drop their office appointments to run in to see a crashing patient. Also, often emergencies happen in the middle of the night, a hospitalist physician group often has coverage to allow a physician in their group to sleep in the hospital every night thus if a patient gets worse they can easily go and evaluate and treat the patient firsthand. Your primary care physician isn’t superman/woman and can’t provide this level of service every night. When they get the page at 3 am they are sleepily giving orders over the phone.
Also, hospitalists tend to get very good at taking care of hospitalized patients which is very different from caring for office patients. The care you receive is usually very up to date and appropriate. I disagree that hospitalists are notch below, in my group I would say we are a notch above the average community internist. I know that my years of experience have served patients well. I and my partners have made many diagnoses that were missed by their primary care docs. I want to add that our hospitalist programs are completely voluntary. Physicians have the option of referring to us or seeing patients themselves. After seeing the quality of care provided they kind of see us as a partner in their practice. We discuss the patients with them and send them detailed discharge summaries. Regardless of whether you love or hate the hospitalist, they are here to stay.

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