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	<title>Comments on: On listening &#8211; a patient&#8217;s view of physician arrogance</title>
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	<description>Contemplating medicine and the health care system</description>
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		<title>By: pj</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-63172</link>
		<dc:creator>pj</dc:creator>
		<pubDate>Wed, 14 Sep 2005 06:24:54 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-63172</guid>
		<description>there are many ways to address this issue....but you have hit it on the head.   the problem is much less due to a deficiency of the indivual physician than a screwed up beuracractic , legalistic SYSTEM.   any one, be it physician or nurse, who can spend more thoughtful time with a patient is likely going to have more satisfied patients.  Good luck finding a health insurer ( or patient) who will properly pay for lengthy visits.  Nurses are feeling the squeeze as well, HMO&#039;s and other managed care plans want to keep payments as low as possible so they can make their large profits.  low payments per visit is essentially the cause for rushed visits.  most private doc&#039;s have overhead costs of 55% and thus income from the first 14 patient visits goes to paying for costs.  If you see 14 patients/day that averages about 30 minutes/visit.  if you see only 14 patients/day you make NO money to take home.
So physicians must cut the appointments to 10-15 min slots due to bottom line costs.</description>
		<content:encoded><![CDATA[<p>there are many ways to address this issue&#8230;.but you have hit it on the head.   the problem is much less due to a deficiency of the indivual physician than a screwed up beuracractic , legalistic SYSTEM.   any one, be it physician or nurse, who can spend more thoughtful time with a patient is likely going to have more satisfied patients.  Good luck finding a health insurer ( or patient) who will properly pay for lengthy visits.  Nurses are feeling the squeeze as well, HMO&#8217;s and other managed care plans want to keep payments as low as possible so they can make their large profits.  low payments per visit is essentially the cause for rushed visits.  most private doc&#8217;s have overhead costs of 55% and thus income from the first 14 patient visits goes to paying for costs.  If you see 14 patients/day that averages about 30 minutes/visit.  if you see only 14 patients/day you make NO money to take home.<br />
So physicians must cut the appointments to 10-15 min slots due to bottom line costs.</p>
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		<title>By: tina</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-60958</link>
		<dc:creator>tina</dc:creator>
		<pubDate>Fri, 09 Sep 2005 03:01:05 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-60958</guid>
		<description>Hey PJ, 
I hope you are still around.   Do you think a possible idea might be to have nurse practitioners working under GPs?   You are looking at an exceptionally complex system and it doesn&#039;t seem like GPs or doctors really have the time to spend on each patient.   This makes me wonder if people aren&#039;t dying due to overlooked problems and interactions between conditions.  Maybe if well educated nurses served a general contractor role and consulted with physicians as needed each nurse could be allowed to see less patients and spend more time with each patient.

I went for several years to a WIC clinic with a nurse and several years to a University Family clinic with a nurse.  In each case it really was slower spaced and they knew my name and all about my family.   They talked to me about my conditions in depth and were very accepting of questions.  The nurses would do whatever they could but would refer out as needed for things like seperated sacrums, dislocated hips, and broken fingers (that&#039;s my husband!).  More time means less mistakes and that you know your patients better.  That seems to be better medicine in my mind at least.

As I understand it, and as you guys keep saying, most of you got into to help people.    If you aren&#039;t helping people than something is wrong and the system needs some work.


Funny joke:  What did it say on the hypochondriac&#039;s tombstone?
&quot;Do you believe me NOW?&quot;

Worst thing I have ever heard a doctor say:
A pediatric oncologist:  &quot; I F**ing hate kids but these kids are all so sick they don&#039;t make much noise.&quot;
</description>
		<content:encoded><![CDATA[<p>Hey PJ,<br />
I hope you are still around.   Do you think a possible idea might be to have nurse practitioners working under GPs?   You are looking at an exceptionally complex system and it doesn&#8217;t seem like GPs or doctors really have the time to spend on each patient.   This makes me wonder if people aren&#8217;t dying due to overlooked problems and interactions between conditions.  Maybe if well educated nurses served a general contractor role and consulted with physicians as needed each nurse could be allowed to see less patients and spend more time with each patient.</p>
<p>I went for several years to a WIC clinic with a nurse and several years to a University Family clinic with a nurse.  In each case it really was slower spaced and they knew my name and all about my family.   They talked to me about my conditions in depth and were very accepting of questions.  The nurses would do whatever they could but would refer out as needed for things like seperated sacrums, dislocated hips, and broken fingers (that&#8217;s my husband!).  More time means less mistakes and that you know your patients better.  That seems to be better medicine in my mind at least.</p>
<p>As I understand it, and as you guys keep saying, most of you got into to help people.    If you aren&#8217;t helping people than something is wrong and the system needs some work.</p>
<p>Funny joke:  What did it say on the hypochondriac&#8217;s tombstone?<br />
&#8220;Do you believe me NOW?&#8221;</p>
<p>Worst thing I have ever heard a doctor say:<br />
A pediatric oncologist:  &#8221; I F**ing hate kids but these kids are all so sick they don&#8217;t make much noise.&#8221;</p>
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		<title>By: Hopless in Boston</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-60695</link>
		<dc:creator>Hopless in Boston</dc:creator>
		<pubDate>Thu, 08 Sep 2005 14:38:05 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-60695</guid>
		<description>JB: F you. Thank God there is medmal...POF Diag Delayed-after Repeated Asking 3 years out...now not hope to have children.  I was just diagnosed after three years of begging, worrying and trying to conceive the idiot &quot;Best Gyno in the Country-Top Ten List&quot; finally tested my FSH. Even after he heard for three years my mother also had the same thing. How would a male ever understand what a tragedy this truly is. Now becaquse of his negligence I can NEVER have my own. How would you like to have your wife or significant other (assuming you have one) have to use a sperm doner. File a big fat claim? You bet I am going to. </description>
		<content:encoded><![CDATA[<p>JB: F you. Thank God there is medmal&#8230;POF Diag Delayed-after Repeated Asking 3 years out&#8230;now not hope to have children.  I was just diagnosed after three years of begging, worrying and trying to conceive the idiot &#8220;Best Gyno in the Country-Top Ten List&#8221; finally tested my FSH. Even after he heard for three years my mother also had the same thing. How would a male ever understand what a tragedy this truly is. Now becaquse of his negligence I can NEVER have my own. How would you like to have your wife or significant other (assuming you have one) have to use a sperm doner. File a big fat claim? You bet I am going to.</p>
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		<title>By: Barbados Butterfly</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-59687</link>
		<dc:creator>Barbados Butterfly</dc:creator>
		<pubDate>Tue, 06 Sep 2005 08:40:14 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-59687</guid>
		<description>A few years ago I went to my GP with bacterial tonsillitis. I told her my symptoms - fevers, chills, sore throat - and after viewing the pus on my tonsils she prescribed penicillin. I also asked if I could have my iron levels tested, as I thought they might be a bit low. When she asked why I thought they might be a bit low I said that I&#039;d recently lacked kick in my running and that as a vegetarian, a young female, a distance runner and a regular blood donor I thought I had a good chance of being iron deficient. A blood test was duly ordered and I did have marked iron deficiency. The GP suggested that perhaps I should have a gastroscopy to exclude any gastric problems leading to blood loss. I declined. I took iron tablets and every three months I returned to the same practice (as advised) to have my iron levels rechecked. My iron stores didn&#039;t rise all that much and every time I was repeatedly asked if I was taking the tablets. I assured the doctors that I was. They seemed very doubtful and suggested reasons that I might not be taking them (perhaps they make you constipated? perhaps you&#039;re forgetting to take them - it&#039;s easy to do). 

I guess if I had discovered at a later date that I had coeliac disease or a gastric ulcer then I might be able to run around proclaiming that the doctors should have diagnosed it earlier - that all the symptoms were there. Except that the diagnosis wasn&#039;t obvious (or correct, although I had appropriate symptoms) and there was no reason to investigate further. Unless I was overly concerned or litigious, in which case further investigation may have been warranted for medico-legal reasons. I refused the gastroscopy because I&#039;m a doctor and I personally judged that the low yield of the procedure did not warrant me undertaking it. I didn&#039;t get too fussed by the repeated suggestions that I wasn&#039;t taking the iron tablets because I know that most people don&#039;t take their tablets as prescribed. It was the most likely reason (albeit incorrect). 

I haven&#039;t bothered visiting my GP in the last year to tell her about my irregular periods. Perhaps I am developing premature ovarian failure (POF). The symptoms are all there. But I think more likely it is related to my overnight shifts, irregular meals, weight loss and the stress of being a surgical registrar. I know another female surgical registrar who has menstruated four times in the last 3 years of her training. Tell me, am I being irresponsible in not going to my GP and asking her to investigate me for POF? Should I and my colleague go and have hormonal tests? We know we&#039;re not pregnant, we&#039;ve checked to make sure.

I&#039;m sorry that you feel your concerns and symptoms weren&#039;t taken seriously, Kitty. It&#039;s unfortunate that you feel your condition wasn&#039;t diagnosed or managed appropriately. Rare conditions are difficult to pick and it&#039;s impossible to make every patient happy. It&#039;s best to avoid blaming people. Blaming people doesn&#039;t make your life better. </description>
		<content:encoded><![CDATA[<p>A few years ago I went to my GP with bacterial tonsillitis. I told her my symptoms &#8211; fevers, chills, sore throat &#8211; and after viewing the pus on my tonsils she prescribed penicillin. I also asked if I could have my iron levels tested, as I thought they might be a bit low. When she asked why I thought they might be a bit low I said that I&#8217;d recently lacked kick in my running and that as a vegetarian, a young female, a distance runner and a regular blood donor I thought I had a good chance of being iron deficient. A blood test was duly ordered and I did have marked iron deficiency. The GP suggested that perhaps I should have a gastroscopy to exclude any gastric problems leading to blood loss. I declined. I took iron tablets and every three months I returned to the same practice (as advised) to have my iron levels rechecked. My iron stores didn&#8217;t rise all that much and every time I was repeatedly asked if I was taking the tablets. I assured the doctors that I was. They seemed very doubtful and suggested reasons that I might not be taking them (perhaps they make you constipated? perhaps you&#8217;re forgetting to take them &#8211; it&#8217;s easy to do). </p>
<p>I guess if I had discovered at a later date that I had coeliac disease or a gastric ulcer then I might be able to run around proclaiming that the doctors should have diagnosed it earlier &#8211; that all the symptoms were there. Except that the diagnosis wasn&#8217;t obvious (or correct, although I had appropriate symptoms) and there was no reason to investigate further. Unless I was overly concerned or litigious, in which case further investigation may have been warranted for medico-legal reasons. I refused the gastroscopy because I&#8217;m a doctor and I personally judged that the low yield of the procedure did not warrant me undertaking it. I didn&#8217;t get too fussed by the repeated suggestions that I wasn&#8217;t taking the iron tablets because I know that most people don&#8217;t take their tablets as prescribed. It was the most likely reason (albeit incorrect). </p>
<p>I haven&#8217;t bothered visiting my GP in the last year to tell her about my irregular periods. Perhaps I am developing premature ovarian failure (POF). The symptoms are all there. But I think more likely it is related to my overnight shifts, irregular meals, weight loss and the stress of being a surgical registrar. I know another female surgical registrar who has menstruated four times in the last 3 years of her training. Tell me, am I being irresponsible in not going to my GP and asking her to investigate me for POF? Should I and my colleague go and have hormonal tests? We know we&#8217;re not pregnant, we&#8217;ve checked to make sure.</p>
<p>I&#8217;m sorry that you feel your concerns and symptoms weren&#8217;t taken seriously, Kitty. It&#8217;s unfortunate that you feel your condition wasn&#8217;t diagnosed or managed appropriately. Rare conditions are difficult to pick and it&#8217;s impossible to make every patient happy. It&#8217;s best to avoid blaming people. Blaming people doesn&#8217;t make your life better.</p>
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		<title>By: pj</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-58894</link>
		<dc:creator>pj</dc:creator>
		<pubDate>Sat, 03 Sep 2005 04:36:22 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-58894</guid>
		<description>yes, you are right .

if you pay for a general contractor he/she will organize the home repairs .  The general contractor is paid to organize the subcontractors to come in ,at the right time ,to do their part.    You will not find a general contractor who will agree to do as much as they can and when they are stuck call in subcontractors to help.
Contractors might be doing 10-20 projects/month



GP&#039;s are asked to not only to organize referalls  but as well  are expected to take care of a myriad of health problems in about 400/ patients/month.  Many of these health problems are urgent, can be life threatening if not acted on quickly and generally occur without warning.
GP&#039;s come in at midnight ,take care of people in their hour of need.        Contractors sleep well.

You might do well to hire a physician and pay them like you would a contractor.   The physician would not actually care for you but advise you who to see for your problem.  I think this would add some extra costs but you get more input and advice before embarking on a medical issue.  No insurance company will pay for such a service, so you will have to pay cash for this.



</description>
		<content:encoded><![CDATA[<p>yes, you are right .</p>
<p>if you pay for a general contractor he/she will organize the home repairs .  The general contractor is paid to organize the subcontractors to come in ,at the right time ,to do their part.    You will not find a general contractor who will agree to do as much as they can and when they are stuck call in subcontractors to help.<br />
Contractors might be doing 10-20 projects/month</p>
<p>GP&#8217;s are asked to not only to organize referalls  but as well  are expected to take care of a myriad of health problems in about 400/ patients/month.  Many of these health problems are urgent, can be life threatening if not acted on quickly and generally occur without warning.<br />
GP&#8217;s come in at midnight ,take care of people in their hour of need.        Contractors sleep well.</p>
<p>You might do well to hire a physician and pay them like you would a contractor.   The physician would not actually care for you but advise you who to see for your problem.  I think this would add some extra costs but you get more input and advice before embarking on a medical issue.  No insurance company will pay for such a service, so you will have to pay cash for this.</p>
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		<title>By: tina</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-58672</link>
		<dc:creator>tina</dc:creator>
		<pubDate>Fri, 02 Sep 2005 12:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-58672</guid>
		<description>Okay Pj,

But what do you do when your electrical problem causes your hotwater heater to malfunction, which in turn spills water all over the floor, causing severe damage to the carpets in the basement and leaks through the foundation widening a pre-existing crack.  The electrical problem also causes the attic to catch fire.  Now you need a carpenter, a plumber, someone for the foundation, a fireman, a flood cleanup service, an exterminator, and an electrician.

In my case my electrician refused to admit the electrical problem and kept sending me to the carpenter than the plumber then the exterminator, who all said it was an electrical problem and they couldn&#039;t help.

What you need isn&#039;t a handy man now, it&#039;s a general contracter to organize this show and keep it moving.   Or I guess you could just move...

</description>
		<content:encoded><![CDATA[<p>Okay Pj,</p>
<p>But what do you do when your electrical problem causes your hotwater heater to malfunction, which in turn spills water all over the floor, causing severe damage to the carpets in the basement and leaks through the foundation widening a pre-existing crack.  The electrical problem also causes the attic to catch fire.  Now you need a carpenter, a plumber, someone for the foundation, a fireman, a flood cleanup service, an exterminator, and an electrician.</p>
<p>In my case my electrician refused to admit the electrical problem and kept sending me to the carpenter than the plumber then the exterminator, who all said it was an electrical problem and they couldn&#8217;t help.</p>
<p>What you need isn&#8217;t a handy man now, it&#8217;s a general contracter to organize this show and keep it moving.   Or I guess you could just move&#8230;</p>
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		<title>By: pj</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-58542</link>
		<dc:creator>pj</dc:creator>
		<pubDate>Fri, 02 Sep 2005 04:54:08 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-58542</guid>
		<description>big difference bewteen a GP and a specialist.  GP&#039;s know a little about all kinds of stuff, has a vastly different mission, role and capacity  in health care.  average number of patients a GP sees/day can easily approach 25-30/day.  kind of impossible to spend more than 10-12 minutes/patient. 

your body is your house.  if your know you have an electrical problem you can call your local handyman or the certified electrician.  it is your choice.

</description>
		<content:encoded><![CDATA[<p>big difference bewteen a GP and a specialist.  GP&#8217;s know a little about all kinds of stuff, has a vastly different mission, role and capacity  in health care.  average number of patients a GP sees/day can easily approach 25-30/day.  kind of impossible to spend more than 10-12 minutes/patient. </p>
<p>your body is your house.  if your know you have an electrical problem you can call your local handyman or the certified electrician.  it is your choice.</p>
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		<title>By: tina</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-58183</link>
		<dc:creator>tina</dc:creator>
		<pubDate>Thu, 01 Sep 2005 00:20:45 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-58183</guid>
		<description>Okay.  I apologize.

My new endo admitted that he had no idea what was wrong with me and was totally baffled.  He listened attentively and made suggestions where he could.  He ADMITTED a lack of knowledge.  He even threw his hands in the air!  I think I love this guy just a little.
You can see how much he really wants to help when he sits in the room.  He smiles and is honest.  Most importantly he is open to ideas and suggestions.  I told him I have found about five other people like me on the (evil source of inaccurate knowledge) internet.  He wanted to know what thier drs did.  I said the same thing mine have been doing which gives us all a null answer.    Next week I think I&#039;ll tell him what I think maybe wrong-in 45 seconds or less of course.  Today we compromised on a treatment plan.  He ACCEPTED I might have some knowledge.  He TRUSTED that my symptoms were real.

I guess Dr. disgruntled, that it bugs me, the thing about not knowing how to apply knowledge you find to your own health.  It seems that likely with half an hour of time a patient can gain a more &quot;deep&quot; level of knowledge than their GP about a health condition by sitting in front of a computer.  The patient lacks the broad knowledge of an MD, but that doesn&#039;t mean the knowledge they have is incorrect.   

Should the MD begin to serve as a health consultant as opposed to a health director in the future?  </description>
		<content:encoded><![CDATA[<p>Okay.  I apologize.</p>
<p>My new endo admitted that he had no idea what was wrong with me and was totally baffled.  He listened attentively and made suggestions where he could.  He ADMITTED a lack of knowledge.  He even threw his hands in the air!  I think I love this guy just a little.<br />
You can see how much he really wants to help when he sits in the room.  He smiles and is honest.  Most importantly he is open to ideas and suggestions.  I told him I have found about five other people like me on the (evil source of inaccurate knowledge) internet.  He wanted to know what thier drs did.  I said the same thing mine have been doing which gives us all a null answer.    Next week I think I&#8217;ll tell him what I think maybe wrong-in 45 seconds or less of course.  Today we compromised on a treatment plan.  He ACCEPTED I might have some knowledge.  He TRUSTED that my symptoms were real.</p>
<p>I guess Dr. disgruntled, that it bugs me, the thing about not knowing how to apply knowledge you find to your own health.  It seems that likely with half an hour of time a patient can gain a more &#8220;deep&#8221; level of knowledge than their GP about a health condition by sitting in front of a computer.  The patient lacks the broad knowledge of an MD, but that doesn&#8217;t mean the knowledge they have is incorrect.   </p>
<p>Should the MD begin to serve as a health consultant as opposed to a health director in the future?</p>
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		<title>By: Shamhat</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-58179</link>
		<dc:creator>Shamhat</dc:creator>
		<pubDate>Wed, 31 Aug 2005 19:55:39 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-58179</guid>
		<description>Kitty, it&#039;s not cheap, but donor eggs work. I&#039;m an L&amp;D nurse and this morning I assisted a 37 year old woman who had POF at age 20 to give birth to her son. We joked about how she has no pads in the house for the postpartum bleeding and dad&#039;s going to have to buy &quot;female supplies&quot; for the first time.

Just to get you into trouble--the RE I worked for previously always uses estrogen patches for recipients (3-4 patches every 2-3 days). She believes it keeps the blood levels steadier than oral estrogen. Last year I think 9 out of 10 of her DE clients made it to transfer of care to an OB. Have fun bringing that up at your consultation!</description>
		<content:encoded><![CDATA[<p>Kitty, it&#8217;s not cheap, but donor eggs work. I&#8217;m an L&amp;D nurse and this morning I assisted a 37 year old woman who had POF at age 20 to give birth to her son. We joked about how she has no pads in the house for the postpartum bleeding and dad&#8217;s going to have to buy &#8220;female supplies&#8221; for the first time.</p>
<p>Just to get you into trouble&#8211;the RE I worked for previously always uses estrogen patches for recipients (3-4 patches every 2-3 days). She believes it keeps the blood levels steadier than oral estrogen. Last year I think 9 out of 10 of her DE clients made it to transfer of care to an OB. Have fun bringing that up at your consultation!</p>
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		<title>By: Doctor Disgruntled</title>
		<link>http://www.medrants.com/archives/2489/comment-page-1#comment-57808</link>
		<dc:creator>Doctor Disgruntled</dc:creator>
		<pubDate>Tue, 30 Aug 2005 17:33:40 +0000</pubDate>
		<guid isPermaLink="false">http://medrants.com/?p=2489#comment-57808</guid>
		<description>Kitty, I&#039;m with the guy who apologized for all the Gyn&#039;s who didn&#039;t figure it out, and also with JB.  I&#039;m definitely channeling his thoughts much of the time, while also actually caring a lot about the health of my patients.  The thing is, when I&#039;m evaluating a patient, I don&#039;t really have the time (and I don&#039;t really care) to hear about &quot;15 years ago I got sick for a week and my neighbor thought it was pneumonia but it turned out to be...&quot; which is a long story of basically no relevance, and is pretty typical of what most patients want to tell me.  Patients who are like you claim to be, who are prepared with specific questions and an advanced understanding of their problems, are rare, and of these, I&#039;m sorry to say a large number are deluding themselves that they actually know how to apply a particular study or bit of research to their own condition.  JB is right - it&#039;s hard to do even for the pros, we get it wrong plenty of times, and there are entire journals filled with junk science (and expensive ads from drug companies) masquerading as clinically relevent info.  It&#039;s too much for your doctor to absorb 100%, and too much for 99.99% of the general population.  As for &quot;what patients deserve,&quot; you deserve respect and courtesy, as much as anyone does - as much as your doctor and as much as the mailman and as much as the woman who gets up at 4 am to clean the wastebaskets in your office or whatever.  You also deserve exactly the kind of care you pay for, and as much of your doctor&#039;s time as you pay for, and so on.

DD


</description>
		<content:encoded><![CDATA[<p>Kitty, I&#8217;m with the guy who apologized for all the Gyn&#8217;s who didn&#8217;t figure it out, and also with JB.  I&#8217;m definitely channeling his thoughts much of the time, while also actually caring a lot about the health of my patients.  The thing is, when I&#8217;m evaluating a patient, I don&#8217;t really have the time (and I don&#8217;t really care) to hear about &#8220;15 years ago I got sick for a week and my neighbor thought it was pneumonia but it turned out to be&#8230;&#8221; which is a long story of basically no relevance, and is pretty typical of what most patients want to tell me.  Patients who are like you claim to be, who are prepared with specific questions and an advanced understanding of their problems, are rare, and of these, I&#8217;m sorry to say a large number are deluding themselves that they actually know how to apply a particular study or bit of research to their own condition.  JB is right &#8211; it&#8217;s hard to do even for the pros, we get it wrong plenty of times, and there are entire journals filled with junk science (and expensive ads from drug companies) masquerading as clinically relevent info.  It&#8217;s too much for your doctor to absorb 100%, and too much for 99.99% of the general population.  As for &#8220;what patients deserve,&#8221; you deserve respect and courtesy, as much as anyone does &#8211; as much as your doctor and as much as the mailman and as much as the woman who gets up at 4 am to clean the wastebaskets in your office or whatever.  You also deserve exactly the kind of care you pay for, and as much of your doctor&#8217;s time as you pay for, and so on.</p>
<p>DD</p>
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