A primary care lament

6 Jul
2004

Our favorite blogging surgeon found this one – Primary Loss: A Doctor-Patient Mourns a Once-Key Health Care Bond and writes about it here – PRIMARY CARE PROBLEMS…

Bard Parker focuses on the beginning of the article. I prefer to quote from the last page –

Can primary care be revived? As a primary care physician, I try to find ways to lessen the burden on families by providing personal and accessible care, including on-site psychosocial services in our practice such as social work, psychology, substance abuse, nutrition and legal advocacy services.

I teach families how to negotiate the system and how to advocate for the health services they deserve. I tell patients I don’t plan to go boutique. I teach future doctors about the value of primary care services.

As a consumer, too, I do what I can. I try to know my insurance plan options — what the plans cover and what they don’t.

Before choosing doctors, I interview them about their services, philosophy and insurance plan participation; I select those able to provide the continuous and coordinated health care that my family and every family deserves. I let my employer, my insurance company and policymakers know what I want and what primary care services must be covered to ensure my productivity.

But not everyone has such choices. And I am realistic enough to know even the ones I’ve made won’t fully protect me or my patients.

As long as the health care system undervalues the most critical of doctor-patient bonds, I — and others like me — may have to get used to being health care nomads. Doctor number five, I know you’re out there. I’m sure we’ll meet someday.

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Related posts:

  1. HR 2350
  2. Dazed and Confused – Levels of primary care?
  3. Why health care reform should focus on primary care
  4. Could primary care actually win?
  5. Primary care payment – is win-win possible?

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13 Responses to A primary care lament

Avatar

Patient Doctor

July 6th, 2004 at 8:39 pm

The concept that specialist/primary care MD is a dead horse.
The structure of training doctors is the problem.

More generalists, less specialists are the only answers.

I could see the need for specialists 20 years ago when information was less accessible.

Those days are gone.

Avatar

arf

July 6th, 2004 at 8:57 pm

From the original article:

>>My first physician’s practice dropped my managed care organization, feeling that it could not negotiate a rate adequate for the practice to survive. I was told to pick a new primary care provider from the organization’s list.

There’s the first problem. Not all plans are the same, but usually you can continue to see the doctor on an “out-of-network” basis. Often the difference between what you pay out-of-pocket to see an “in-network” doctor and and “out-of-network” doctor is ten or twenty bucks.

It is not that “the system” undervalues primary care. The problem is the “Doctor-Patient” author of this article undervalues primary care.

Increasing numbers of primary care docs are going to a 100% cash-only basis. They find they can charge for an office visit about what you would pay at the quick-oil change……and run a practice profitably.

Avatar

RGL

July 6th, 2004 at 9:15 pm

If a sophisticated physician like Dr. Cheng has problems navigating through a broken primary care system, I wonder what it must be for the average patient with little or no experience about this system.

The burden of being saddled with too many responsibilities, coupled with a low regard for the services that they provide,
has made a lot of young physicians skeptical about a future in primary care. Along with all the hassles that they have to deal with from just about everybody, primary care physicians have reached a point where frustrations have replaced the traditional physician-patient bonds we value so dearly in our practices. And yet, little is being done to improve the situation at a time when primary care, not specialty care, is what we need most to
give Americans entree to our health system.

Years ago, when it appeared that more and more physicians were shying away from primary care, training programs were revamped to cut the number of those going into the specialties. That worked for a while but we are now back confronting the same situation. What went wrong, I believe, is reimbursements remain puny despite promises to raise these on an equal footing with the specialties,
compounded by a bureaucracy that is spinning out of control.

Some PCPs have reacted to these developments by joining VIP or concierge practices, or more recently, by switching to cash-only practices. While not widespread yet, both these kinds of practice will make access to primary care even worse.

The examples of Dr. Chen being tossed from one physician to another, and of her sick father being cared for by several specialists with nobody to integrate his care, follow-up, and medications speak volumes about a system that has gone awry.

Physicians can re-establish the primacy of primary care and re-create the traditional bonds with their patients by actions from the government, medicial schools, and training programs to increase their numbers, boost their reimbursements, and minimize the bureaucracy. It is a daunting challenge we must confront to meet the increasing medical needs of this country.

Avatar

m

July 6th, 2004 at 9:41 pm

the last paragraph by RGL re-iterates a plee for government to perform “actions” on the behalf of primary care physicians.

how many more years should primary care physcicians wait?
to whom else should we “plead” our cause?

ENOUGH CRAP.

while physicians plea year after year…Nurse practioners, clinical psychologists, pharmacists, optometrists are providing care .

the only way to maintain one’s profesional integrity in a SYSTEM that devalues primary care…is to walk away from the system. Integrity, professionalism are lost on every encounter where the physician is forced to be extremely busy in order to make the finances work.

hey ..if you accept working in Burger King like conditions, your clinical work is just about as valuable.

enough begging

Avatar

arf

July 6th, 2004 at 9:57 pm

A cash-based practice does not decrease access to primary care. It INCREASES access. Now hey, if you are truly impoverished, that’s what Medicaid is for.

For the rest, those who have disposable income for a better car or vacations and all that, if you don’t feel primary care is worth paying for, you get what you deserve.

The cash-based practices I’m familiar with provide primary care for the farmers, the fishermen, the beauticians, the self-employed. Going cash-based REDUCES cost and reduces fees. The working-class people who attend such clinics do not have Medicaid, do not yet have Medicare, and do not have private insurance. They are ignored by the current system.

Such practices are NOT concierge practices with the annual fee and all that. Those opposed to the concept of consumer-directed health care deliberately confuse the two.

The physician author of the article could have continued to see her first choice of doctor, if she had simply paid him on an out-of-network basis. She would have retained coverage for testing, hospitalization, specialty care, etc. For maybe ten-twenty bucks more a visit with the higher copay, she could have stayed with her first choice of doctor.

I have working-class patients who choose to continue to see me on an out-of-network basis when their insurance changes. If the plumber and teacher’s aide can do it, the physician could have done it.

Problem is, SHE is the one who does not value primary care.

Avatar

m

July 6th, 2004 at 11:11 pm

that’s correct… the author of the article not only devalues primary care but she EMPHASIZES the importance of the SYSTEM in which primary care physicians labor under.

WE AS PHYSICIANS not only devalue our profession by subjugating ourselves to third party payors but also it seems subjugate our patients.

we have sold our professionalism to the concept of managed (mangled) care.

Avatar

Brian Meeker

July 11th, 2004 at 9:52 am

Primary care or family practice is not dead. If physicians are threatened by nurse practitioners or other mid-level “providers”, they have too narrow of a scope of practice. 2% of family physicians earn over $400,000 per year. What is the difference between this 2% and others who are predicting the demise of primary care? It is futile to change the system, so work in the system given to us. If you have a patient with cardiac symptoms, work it up. Do the stress test yourself – don’t be so quick to refer. GERD symptoms? Consider doing the EGD yourself. Cancer screening? You guessed it, do the colonoscopy yourself. The list goes on and on. There is a huge problem with family practice residencies – they are great at teaching residents to refer, but not so great at teaching basic procedures that belong in primary care.

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arf

July 11th, 2004 at 6:46 pm

How do you get around hospital privileges? Or do you do them in-office?

Avatar

CHenry

July 11th, 2004 at 11:17 pm

As with any credentialing for the approval to do procedures in a hospital, you need first two things: evidence that you have been trained to do the procedure and documentation that you have done the procedure enough times to be considered adequatel experienced to do them in that hospital. Experience in residency or fellowship is what they are looking for, as well as post-training experience. You also will likely have to show evidence of malpractice insurance coverage that will cover your practice including all OR procedures.

Avatar

arf

July 12th, 2004 at 11:38 am

Sounds good in theory, but what hospitals do in reality is set the bar high enough that ir becomes nearly impossible for FP’s to get credentials in most hospital-based procedures.

Of course there are exceptions but pushing FP’s out of hospitals is becoming more the rule than the exception.

2% of FP’s earn more than $400K per year? Though I won’t quibble with that statistic per se, what I have to wonder…..are they really earning that money from the clinical practice of medicine? As opposed to, say, running a chain of walk-ins or similar business activities.

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kmh

July 15th, 2004 at 6:56 pm

salaries of primary care doc’s average about 120,000-140,000 many earn below this average. many above.

primary care is dwindling, just log onto
http://www.aafp.org/match and click on graph 5. the lack of interest by medical graduates is clearly seen.

Avatar

CHenry

July 22nd, 2004 at 9:11 am

It’s about the money, and it should be.

In real dollars, primary care and doctors generally have seen substantial drops in personal incomes. Practice overhead has tripled in many specialties while total practice income has remained flat or fallen.

120-140K seems like a lot to some readers. Compared to teachers and other essential public employees, it might seem excessive. But no other professions expect practitioners to take on $250 K of educational debt, and forgo ten years of gainful employment and savings. And unless you work for the VA, there is no defined-benefit pension plan. If you ever want to retire, that is your dime. So are a lot of other expenses that most employed people expect to have paid for by an employer. So when you are starting to earn “doctor’s incomes”, you are already in a catch-up game. And if you want to do anything crazy, say like have a family or buy a house, big debt and late starts just add to that pressure. A rise in practice overhead–like a hike in malpractice premiums, or a drop in reimbursement rates, or practice employees demanding a pay raise, all that goes against that doctor’s income.

Hand-wringing won’t solve this problem. Neither will EMRs and other expensive data processing mechanisms that will profit computer harrdware and software industries long before the benefits–if in fact there will be net benefits–are realized by the medical practices.

What medical practices need is to be able to raise their prices whenever their costs of service increase, just like any other business. Sure, patients don’t like it. I don’t like paying $2.20
a gallon for gasoline whenever I need a fill, but I have to do that anyway. And I don’t like paying higher practice operating expenses, but there is only so much economizing that can be done before the operations themselves suffer.

Private practice medicine is a profession, and it is a small business.
We have to discipline ourselves to treat it that way. That means refusing abusive insurance plans and demanding that patients responsibly participate in covering the costs of service, and not just at the levels of “co-payment” if that is simply not adequate. The cost issues associated with unconstrained tort liability and other parasitic social behavior have to be seen and felt by the people with the power to make real changes on election day, no physicians, but patients.

Avatar

kmh

July 22nd, 2004 at 7:26 pm

As the numbers of primary care doc’s dwindle, demand is on the rise. time for primary care doc’s to dump third party payor relationships. demand will keep primary care busy,

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