Physicians who speak out

by rcentor on October 31, 2003

Not much time this morning (have to go workout soon), but I plan to read this entire series later today and then comment. Thanks to a reader for pointing me to this link – The Cost of Courage: How the tables turn on doctors

America’s physicians, sworn to protect their patients from harm, increasingly face a surprising obstacle — their own hospitals.

In medical centers as small as Centre Community Hospital in State College and as prestigious as Yale and Cornell, doctors who step forward to warn of unsafe conditions or a colleague’s poor work say they have been targeted by hospital administrators or boards.

Instead of receiving praise or even support for trying to improve care, they’re disciplined or dismissed for being “disruptive” or for violating patient confidentiality. Frequently, the hospital turns the tables on the whistleblowers and accuses them of poor care. They also threaten internal investigations that could result in listing the complaining doctors in the National Practitioner Data Bank, which can make finding a similar position at another hospital all but impossible.

Not even whistleblower laws, designed to give legal protection to those trying to report wrongdoing, safeguard the doctors in many cases. And all too often, state and federal agencies and national accrediting groups do little to protect these physicians or make sure patient care problems are corrected.

This link starts a week long series. It looks most interesting.

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{ 4 comments }

Anonymous October 31, 2003 at 9:05 am

Although hospital administrators and physicians on the medical staff need to work harmoniously for the common interests of patients, it is mighty important for medical staffs to remain independent at the same time, particularly in matters concerning medical care. In my 33 years of practice as a staff physician in three hospitals ( as a Department chief and later president of the medical staff in the largest hospital), I have come across problems, none of which were major, which were all satisfactorily settled.

The key here is in maintaining close rapport not only with the administration, but with the Board of Commissioners which has final say on any matters concerning the over-all operations of the hospital.
The Board is made up of citizens representing a broad spectum of the community, with medical staff representation. It would have been impossible, under this set-up, for the administrative staff to embark on policies that would collide with physicians’ interests, particularly when it comes to patient care.

Just one observation: There was a time, about 10 to 15 years ago, when economic credentialing became a hot issue in Florida because of the tight economic competition, made worse by the advent of managed care, which polarized the medical community. Scattered areas in the state
have been caught in this web and resolution of the problem is still going on pitting physicians against the hospitals.

I’m glad DB is devoting some space to this issue. As far as I can see, it is not a major issue in my state, but it is something to be aware of to avert the types of fiascos that can ensue when physicians clash against their own hospitals.

Anonymous October 31, 2003 at 9:06 am

Although hospital administrators and physicians on the medical staff need to work harmoniously for the common interests of patients, it is mighty important for medical staffs to remain independent at the same time, particularly in matters concerning medical care. In my 33 years of practice as a staff physician in three hospitals ( as a Department chief and later president of the medical staff in the largest hospital), I have come across problems, none of which were major, which were all satisfactorily settled.

The key here is in maintaining close rapport not only with the administration, but with the Board of Commissioners which has final say on any matters concerning the over-all operations of the hospital.
The Board is made up of citizens representing a broad spectum of the community, with medical staff representation. It would have been impossible, under this set-up, for the administrative staff to embark on policies that would collide with physicians’ interests, particularly when it comes to patient care.

Just one observation: There was a time, about 10 to 15 years ago, when economic credentialing became a hot issue in Florida because of the tight economic competition, made worse by the advent of managed care, which polarized the medical community. Scattered areas in the state
have been caught in this web and resolution of the problem is still going on pitting physicians against the hospitals.

I’m glad DB is devoting some space to this issue. As far as I can see, it is not a major issue in my state, but it is something to be aware of to avert the types of fiascos that can ensue when physicians clash against their own hospitals.

Anonymous October 31, 2003 at 9:06 am

Although hospital administrators and physicians on the medical staff need to work harmoniously for the common interests of patients, it is mighty important for medical staffs to remain independent at the same time, particularly in matters concerning medical care. In my 33 years of practice as a staff physician in three hospitals ( as a Department chief and later president of the medical staff in the largest hospital), I have come across problems, none of which were major, which were all satisfactorily settled.

The key here is in maintaining close rapport not only with the administration, but with the Board of Commissioners which has final say on any matters concerning the over-all operations of the hospital.
The Board is made up of citizens representing a broad spectum of the community, with medical staff representation. It would have been impossible, under this set-up, for the administrative staff to embark on policies that would collide with physicians’ interests, particularly when it comes to patient care.

Just one observation: There was a time, about 10 to 15 years ago, when economic credentialing became a hot issue in Florida because of the tight economic competition, made worse by the advent of managed care, which polarized the medical community. Scattered areas in the state
have been caught in this web and resolution of the problem is still going on pitting physicians against the hospitals.

I’m glad DB is devoting some space to this issue. As far as I can see, it is not a major issue in my state, but it is something to be aware of to avert the types of fiascos that can ensue when physicians clash against their own hospitals.

Lisa Williams November 1, 2003 at 12:25 am

This is a really good series; thanks for posting it. I’m impressed at the depth of the series — multiple feature articles accompanied by both in-depth interviews and sidebars on a single topic. Plus the bonus audio on the website Somebody has a very brave editor — most places I’ve worked editors wouldn’t take the risk of assigning a writer or group of writers to a single story like that that doesn’t have a guaranteed payoff — if the story goes south, there goes hundreds of man-hours.

If you don’t know about it already you should know about The Government Accountability Project, which, despite its name, is not funded by the government or deal only with whistleblowers in state or federal government. GAP uses its resources to try to help whistleblowers in many different industries to protect them from retaliation by their employers.

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