More thoughts on administrative fees

23 Sep
2003

We have had spirited debate on the article about which I ranted earlier today. In that article, a Dr. Gottlieb discussed her administrative fees for her general internal medicine practice. I am in favor of administrative fees and will advance the following argument – expecting more comments.

As professionals, we do our best to care for our patients. This includes the visit (either office, hospital, home or nursing home). Recently, we have only charged for the visit, and have provided extra time (reviewing charts, dictating, telephone calls, filling out forms) gratis. We could do this when the visit reimbursement included (albeit implicitly) enough money to cover the administrative expenses.

As one decreases visit reimbursement and overhead increases, income begins to decrease. Since (as I stated repeatedly) we have almost no control over visit reimbursement rates, and we also have little control over overhead, the impact of overhead becomes a pure bottom line impact.

What physicians want is a fair reimbursement for time spent. We deserve reimbursement for all the time spent towards the patient’s benefit, not just the office visit. The solutions are obvious. We either need an increase in visit reimbursement (to subsidize the non-visit time), or we need explicit financial recognition for “other time”.

We have an appropriate model – the law office. If you call a lawyer about a problem, the clock starts ticking. You make an explicit decision as to whether calling the lawyer is beneficial. One could argue (within a sound ethical and moral framework) that the same should apply to physicians.

For most generalists, our only commodity is time. We help patients when we spend time working with them on their health care. That time should have the same value whether the patient is present in the room, or we are reviewing laboratory work, or sending a note about the lab work, or calling the patient to discuss that lab work. A fair system would recognize this time fairly. We do not have a fair system. Physicians like Dr. Gottlieb are making this point explicitly, and it seems to bother some readers. It does not bother me. She deserves reimbursement for her time. She is trying one such method. We do need a method, if not this one, then we must discover another one. The current imbalance is not working.

viagra
free viagra
buy viagra online
generic viagra
how does viagra work
cheap viagra
buy viagra
buy viagra online inurl
viagra 6 free samples
viagra online
viagra for women
viagra side effects
female viagra
natural viagra
online viagra
cheapest viagra prices
herbal viagra
alternative to viagra
buy generic viagra
purchase viagra online
free viagra without prescription
viagra attorneys
free viagra samples before buying
buy generic viagra cheap
viagra uk
generic viagra online
try viagra for free
generic viagra from india
fda approves viagra
free viagra sample
what is better viagra or levitra
discount generic viagra online
viagra cialis levitra
viagra dosage
viagra cheap
viagra on line
best price for viagra
free sample pack of viagra
viagra generic
viagra without prescription
discount viagra
gay viagra
mail order viagra
viagra inurl
generic viagra online paypal
generic viagra overnight
generic viagra online pharmacy
generic viagra uk
buy cheap viagra online uk
suppliers of viagra
how long does viagra last
viagra sex
generic viagra soft tabs
generic viagra 100mg
buy viagra onli
generic viagra online without prescription
viagra energy drink
cheapest uk supplier viagra
viagra cialis
generic viagra safe
viagra professional
viagra sales
viagra free trial pack
viagra lawyers
over the counter viagra
best price for generic viagra
viagra jokes
buying viagra
viagra samples
viagra sample
cialis
generic cialis
cheapest cialis
buy cialis online
buying generic cialis
cialis for order
what are the side effects of cialis
buy generic cialis
what is the generic name for cialis
cheap cialis
cialis online
buy cialis
cialis side effects
how long does cialis last
cialis forum
cialis lawyer ohio
cialis attorneys
cialis attorney columbus
cialis injury lawyer ohio
cialis injury attorney ohio
cialis injury lawyer columbus
prices cialis
cialis lawyers
viagra cialis levitra
cialis lawyer columbus
online generic cialis
daily cialis
cialis injury attorney columbus
cialis attorney ohio
cialis cost
cialis professional
cialis super active
how does cialis work
what does cialis look like
cialis drug
viagra cialis
cialis to buy new zealand
cialis without prescription
free cialis
cialis soft tabs
discount cialis
cialis generic
generic cialis from india
cheap cialis sale online
cialis daily
cialis reviews
cialis generico
how can i take cialis
cheap cialis si
cialis vs viagra
levitra
generic levitra
levitra attorneys
what is better viagra or levitra
viagra cialis levitra
levitra side effects
buy levitra
levitra online
levitra dangers
how does levitra work
levitra lawyers
what is the difference between levitra and viagra
levitra versus viagra
which works better viagra or levitra
buy levitra and overnight shipping
levitra vs viagra
canidan pharmacies levitra
how long does levitra last
viagra cialis levitra
levitra acheter
comprare levitra
levitra ohne rezept
levitra 20mg
levitra senza ricetta
cheapest generic levitra
levitra compra
cheap levitra
levitra overnight
levitra generika
levitra kaufen

Related posts:

  1. How good is the Medicare infection policy?
  2. Charging for administrative work
  3. Physician fees
  4. A few more thoughts
  5. Further thoughts on financially unethical physicians

Related posts brought to you by Yet Another Related Posts Plugin.

2 Responses to More thoughts on administrative fees

Avatar

R.G. Lacsamana

September 24th, 2003 at 1:40 am

With all due respect to DB, who usually has sensible opinions, this is one subject that I must strongly disagree with him about.

What he calls “administrative fees” have in fact been part and parcel of our traditional billings to patients, whether in the office, hospital, or nursing home.
To separate these items with a view to marking up our bills may not sound unethical or illegal on the surface, but trying to justify these to patients, who undoubtedly would have a contrary view of the situation, would be the harder part. If it takes me 10 or 15 minutes longer to see a patient, because of the time involved in reviewing items like lab and x-ray data and discussing relevant aspects of a patient’s situation, it may be better to boost the level of service, if one can justify it, rather than creating an additional layer of administrative fees that may raise red flags not just from patients, but from insurance companies.

A system that allows administrative fees can also be subject to abuses, with no checks in place to determine whether time was really expended to justify such fees.
That would be an open-ended system where the invitation to tweaking such a system might be irresistible.

This is not to suggest I don’t trust physicians; the more disturbing problem I see here would be the few physicians who can easily exploit the situation to their financial advantage. Through the years, we have learned that all it takes are a few bad apples to spoil the image of the entire profession. When we look at how much fraud takes place in medical practice every year, it is not far-fetched to imagine how things could only get worse with this new concept.

It is interesting that DB has mentioned the example of how lawyers bill their clients as a justification of how we can proceed in a similar fashion without breaking ethical or legal guidelines. I dread the thought of joining such company.
The service provided by lawyers, manifested in their billings, is based almost always on the time they spend to provide such a service; that is not true in medicine, which takes into account other variables such as the number of problems in a given situation, their complexities, medical expertise, along with ancillary and billable services like EKGs, blood work, vaccinations, and so forth. All these things have been built in into the current system we use in creating different codes for services, with each one of them fetching different levels of reimbursements. There is uniformity of the system across the country, making it simpler for insurance companies and the government to use when they pay physicians.

In my years of practice, there have been periodic fights by physicians to increase reimbursements from insurance companies and Medicare. That is not likely to end with the escalating costs of medical care that now constitute close to 15% of our gross national product, with parallel increases in out-of–pocket expenses for patients.

Asking patients to pay extra to maintain our financial health is asking for the impossible, and is not likely to pass muster from the public. We should dread the time when physicians and lawyers share company — at the bottom.

Avatar

Keturah Barnum

September 24th, 2003 at 11:11 am

I agree wholeheartedly with Dr.Lacsamana’s response.

My first thought upon reading Dr. Gottlieb’s letter was,”Doctors are beginning to act just like lawyers.” How dreadful!

I agree that good doctors spend much unpaid time outside a routine office visit.This time is often unrecognized and unappreciated. However, this extra care is what separates the noble profession of medicine apart from other materialistic professions.

I find it hard to believe that a physician will be forced to close his or her office if a “practice maintenance fee” is not charged.

I would be very disappointed if the medical profession becomes a part of greedy America where money determines the type of care a patient receives.