Bernie writes
The contentious and adversarial system by which we investigate, prosecute and compensate for medical errors is at the heart of our incapacity to build an effective performance and quality improvement system in this country.
Maufacturers don’t seem to have any problem improving the safety and reliability of their products despite the fact they are liable to be sued over these issues. Why is it so different for medical practitioners?
Bernie, Bernie, Bernie. You still do not understand.
Manufacturers have several advantages. They can raise prices to pay for safety (or increased insurance costs). Physicians have fixed pricing (with variable expenses). Manufacturers generally control a significant portion of a market. Each physician represents a very small business. Manufacturers focus on making a specific product (or two or even 10). Physicians have patients with unknown problems coming for diagnosis and treatment. The complexity of the human body leads to a real probability of undesirable outcomes – even when we do everything right.
Medicine is complex. We can do better. We should do better. But we will only improve when the system rewards us for quality. And currently there is no clear way to measure quality consistently nor is there a way to reward quality. If a car manufacturer really has better quality – many consumers learn and preferentially buy cars from that manufacturer. The individual physician cannot expand his/her practice to accept the increased business.
There are just too many dissimilarities here to even consider this question. We are not manufacturers. We are physicians – and there lies the beauty and the problem.
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{ 5 comments }
Surely being a doctor is a difficult and demanding task. But I think you are hard pressed to argue that it’s more difficult than engineering an automobile to last for ten years with minimal maintenance without failing catastrophically when pushed to its limits.
If I understand your argument, doctors have no great incentive to improve their care because they can see all the patients they can treat anyone. If this is so, at least the fear of lawsuit gives than incentive. A negative incentive is as good as a positive from the standpoint of the patient.
I work as a computer programmer and there’s no great incentive to do good work, other than personal pride. I’d still have a job if I didn’t and for the most part no one sees my code but myself. Employers often can’t distinguish between good and nediocre performance. I think this is a situation that occurs in a lot of professions.
You argue that doctors are being sued for undesirable outcomes. I thought there had to be some element of negligence or substandard treatment to win a lawsuit. No doubt lawyers have won by convincing a jury even when there was no substandard care, but no doubt they’ve lost cases even where there was.
It’s true doctors are getting squeezed because of the rising cost of malpractice insurance. But this is a result of the increased number of doctors graduating in the past decade or so. For some reason that’s unclear to me there was an expansion in the number of seats in medical schools. Supply goes up and reimbursements are squeezed. It’s happening in my profession too. Just because doctors have found out that the laws of economics apply to them too does not seem a reason to me to pass special interest legislation to protect their livelihood.
I’d say the vast majority of doctors DO good work. the problem is that all doctors are getting punished for the sins of a few. To use the car manufacturing analogy, its like General Motors is punished for Chrysler putting out shoddy work. Another problem is that individual physicians can only work within the system (or non-system, as the case may be) that they are forced into. If that system is more cost-conscious than quality-conscious, as are many managed-care settings, than that’s a problem. A physician may want to prescribe a better antibiotic for his patient, but if he can’t afford it and if the insurance doesn’t approve of it, then the physician is saddled with no choice but to provide suboptimal care. Its that, or no care. but the physician still bears the responsiblity and the liability.
I’d say the vast majority of doctors DO good work. the problem is that all doctors are getting punished for the sins of a few. To use the car manufacturing analogy, its like General Motors is punished for Chrysler putting out shoddy work. Another problem is that individual physicians can only work within the system (or non-system, as the case may be) that they are forced into. If that system is more cost-conscious than quality-conscious, as are many managed-care settings, than that’s a problem. A physician may want to prescribe a better antibiotic for his patient, but if he can’t afford it and if the insurance doesn’t approve of it, then the physician is saddled with no choice but to provide suboptimal care. Its that, or no care. but the physician still bears the responsiblity and the liability.
All I keep hearing about is the rising cost of insurance for doctors.Just what are these rates anyway?I wonder if it’s anything like the cost of auto insurance I pay (even though my driving record is clean)in relationship to my salary every year.I would suggest that doctor’s salaries are just a little more than mine are ,yet my voice goes unheard in the big scheme of things.We are reared in a society that rewards incompetence(like baseball players who can’t do their job right on average 40% of the time) with millions of dollars.That’s because it’s entertainment.My point is this, doctors are not baseball players,you do your job wrong someone may die.There is too many people doing the jobs for which they are not qualified.You cannot treat your job as just another day at the office,if you do, find another line of work ,to where everything is just as it was the day before and no one cares if you “goof up” like the post office possibly.You might have to take a pay cut from the usual 600 to 800 dollars an hour ,but, at least the public will still, not get what it paid for ,but, at least no lives will be lost??I apologize for my bad grammar and punctuation,but,if you are concentrating on that ,you missed the point anyway.Is it not amazing how the needs of a few ,out- weigh the needs of the many?Your motto should read like mine ,”My next project will be better than the last”
Would someone be good enough to post the “Hippocratical oath” that all physicians supposedly swear to,so that I may have an unbiased opinion about this, money versus your health argument please?
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